What Does DHL Clearance Event Mean? (Customs, Processing Time)

DHL Clearance Event: Ordering online is now easier than ever, with many retailers offering international shipping.

However, when goods move from one country to another, there will be a customs clearance process that they must go through.

So, no matter what shipping company you use, it’s likely that your goods will have to clear customs at some point.

For DHL customers, this process is indicated by the “Clearance Event” tracking update. This simply means that your shipment is being cleared through customs and usually takes 2-3 days. Thus, there is no need to worry if you see this update on your tracking information.

However, it’s important to note that if duties are owed on the shipment, the recipient will be informed of this and will need to pay the amount due.

DHL Clearance Event 2022

The DHL clearance event in 2022 is a customs clearance process that takes place when shipments move from one country to another. This is a normal procedure that is required in order to ensure that all shipments are properly documented and that any taxes or duties due are paid. The clearance event usually takes place within 2-3 days after the shipment arrives in the destination country.

So, if you see this event on your tracking information, it is not a cause for alarm. It is important to note that if duties or taxes are due on a shipment, the recipient will be informed of the amount they owe before the shipment is released.

If you have any questions about the clearance process or the amount you owe, you can contact DHL customer service for assistance. However, a DHL representative will first contact you to explain why there’s a delay and what you owe.

What Is DHL Clearance Event Procedure In 2022?

The first step of the customs clearance process is for DHL to file an entry with Customs and Border Protection (CBP). This entry includes all of the necessary paperwork, such as the commercial invoice and Bill of Lading.

As of 2022, the basic DHL Clearance Event procedure will be –

  1. The paperwork of the importing company will be checked by customs and the amount that can be charged as duty will be decided.
  2. If the charges are to be levied, an invoice will be raised and sent to the company/individual so that they can make the payment.
  3. After the payment is made, the shipment will be released and delivered to the company or individual.
  4. If no charges are to be levied, the shipment will be released and delivered to the company or individual.
  5. If the company or individual does not agree with the charges, they can file an appeal.
  6. DHL will deliver the shipment after the charges have been paid or the appeal has been decided in favor of the company/individual.

Once CBP has received the entry, they will begin their review process. This involves checking the paperwork to make sure it is complete and accurate.

They will also assess whether any duties or taxes are due on the shipment. If everything is in order, CBP will release the shipment and it will be delivered to the recipient.

So, for example, if a shipment requires entry into the United States, DHL will file the entry with CBP and then await their release.

However, if there are any issues with the paperwork or CBP determines that duties are owed, they will contact DHL.

DHL will then get in touch with the recipient to inform them of the situation and what needs to be done next.

In some cases, DHL may be able to resolve the issue without the need for any further action from the recipient.

However, in other cases, the recipient may need to provide additional information or pay duties before the shipment can be released.

How Long Does DHL Clearance Event Take Place?

The time it takes for a clearance event to take place can vary depending on the country and the type of goods being shipped. However, in general, customs clearance events take 2-3 days to complete.

So, within 2 or 3 business days, you should see your package moving again.

If it does not, then there is a possibility that something is wrong with the paperwork or that duties are owed.

In this case, a DHL representative will get in touch with you to resolve the issue ASAP.

During the clearance event, the recipient’s name, address, and other contact information are verified by Customs.

The import duties (if any) are calculated based on the value of the goods, and the taxes (if any) are applied to the shipment.

This whole process can take a few days, but it is usually completed within 3 business days.

What To Do If DHL Clearance Event Status Update Is Received?

If you see a clearance event update, there is not much that needs to be done on your end. It all depends on what the clearance event is for.

As we mentioned above, if your goods require more paperwork or documentation from you, DHL will be in touch with instructions on what needs to be done next.

However, if the shipment is being held due to missing taxes or duties (or an incorrect assessment), the onus will usually be on you to sort it out.

Before you do anything, it’s best to first track your shipment and check the clearance event update. All you have to do is –

  1. Simply type your shipment tracking number into the DHL tracker.
  2. After that, you can check the status of your shipment, as well as any other details and updates.
  3. There will be a section titled, “Clearance Event.”
  4. If the “Further Detail” tab is available, click it to learn more about the clearance event.
  5. If you see that your shipment has been cleared and released by Customs, then there’s no need to do anything else. Your package will be delivered soon.
  6. In case you see a message something like “A DHL representative shall attempt to contact the importer or shipper if additional requirements are necessary,” then you’ll need to wait for further instructions from DHL.

What is a DHL clearance delay?

Delays happen in logistics all the time. Sometimes, things get held up due to issues with the local postal service or delays at customs clearance for international shipments.

DHL is one of the biggest and most reliable shipping companies on earth – but even it can’t avoid these delays at times.

When a DHL clearance delay occurs, it means that your package has been held up at customs due to some sort of issue.

A DHL clearance delay can occur for a variety of reasons. In some cases, it might be because the correct paperwork wasn’t completed or because something about the shipment raised concerns for customs officials.

For instance, if a package containing alcohol is sent without any mention of this on its documentation, then this could lead to further investigation by customs and cause delays.

What happens after customs clearance?

Once your package has cleared customs, it will be delivered as usual. If you are the recipient of a shipment with this status, then someone should contact you to arrange delivery soon after the clearance event is completed.

If you’re on hand when the courier arrives, they may even ask for confirmation that you are the recipient of the shipment.

This is a security check to make sure that your item ends up in the right hands and is not stolen while on its way to your address.

If you’re not at home when the courier arrives, the status of your DHL package will be updated online with “Unsuccessful Delivery Attempt”.

In such a case, you should try to arrange an alternative time and date for the courier to deliver your item.

In most cases, DHL will attempt a second delivery before asking you to collect it from a local depot or post office.

If there’s no one around when the second attempt is made, then the package will be returned back to the sender.

What If DHL Clearance Event Status Doesn’t Update Even After 2 Days?

If the DHL Clearance Event update on your tracking information seems to be stuck even after 48 hours or so, it may be worth contacting the company.

But first, you should check to see if the “Further Detail” tab has been updated since you last checked. If it hasn’t, then there may be a problem with your package.

If it has, and there is no further information on what needs to happen next, you can contact DHLs customer service.

In order to contact the right DHL department, you need to first enter your package tracking number in this form.

What is the meaning of DHL’s uncontrollable clearance delay status?

DHL’s uncontrollable clearance delay status means that a potential issue has arisen during the customs process. Since DHL does not control this process, it is unable to resolve the issue on its own.

In such a case, the shipper or the recipient must take action to ensure that the shipment is able to continue its journey.

If you see this status on your tracking page, it is a good idea to contact DHL customer service for more information about what needs to be done next.

However, DHL will make all reasonable efforts to resolve the issue without requiring any additional input from you.

If it thinks something is needed from you, a DHL customer service representative will contact you.


The DHL Clearance Event means that a DHL representative is in the process of clearing your shipment through customs. It’s likely that someone from DHL or local customs will need to contact you (or another person related to this shipment) for more information about it. A formality, as it might seem, the clearance process is essential for keeping global trade moving. The DHL Clearance Event is one of the final steps in getting your shipment from point A to point B—and that’s why it’s such a crucial update. It typically takes 2 to 3 days for DHL to clear a shipment through customs, but this can vary depending on the country and other factors.